Privacy declaration

    1. General

      INKA bvba, with registered office at Mallekotstraat 41 - 2500 Lier and registered with the KBO under number 0436.002.825 (hereinafter “INKA”) considers the protection of privacy to be extremely important. INKA wants to inform, respect and give its customers and the users of its services as much information as possible control over what happens with their data. INKA wants to manage and use its customer data securely, respectfully and with due care in order to better serve its customers and offer the best possible experience. INKA therefore departs from the principle that everyone should have control over his or her personal data. Below you will find information about what data INKA collects, why, for how long and how you have control over it. INKA invites its customers to take the time to read this Privacy Policy carefully and any other conditions that may apply to its products and services.

    2. Application

      This Privacy Policy applies to all our customers (current, former and future) and to all visitors to the INKA website(s)/store. The European General Data Protection Regulation 2016/679 of April 27, 2016 ("General Data Protection Regulation"), the law of December 8, 1992 ("Privacy Act"), the law of June 13, 2005 ("Electronic Communications Act" ) and the corresponding implementing decrees, as well as any future amendments thereof, regulate the protection of your personal data. INKA strives to fulfill its obligations and to respect the rights of the customer whenever INKA processes your personal data. For more information about this, INKA would like to refer you to the website of the Commission for the protection of privacy [].

    3. Processing of personal data and responsibilities

      "Personal data" means any information relating to an identified or identifiable natural person ("the data subject"), it being understood that identifiable is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more elements characteristic of the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person. The personal data that INKA collects and processes primarily concerns the data that the customer enters himself via website(s), shop, etc. and that INKA obtains through your use of our website(s) and/or our products and/or services. INKA acts as responsible for the processing of personal data of its customers for the purposes as described in this Privacy Policy. This does not alter the fact that the customer has a number of obligations in connection with the processing of personal data that allows the customer to use INKA products and services. In that capacity, the customer must always, where necessary, obtain the legally required permissions from the end users for the processing of their personal data by INKA to the extent necessary in the context of INKA's products and services.

    4. Purposes

      INKA processes personal data for various purposes, whereby only those data are processed that are necessary to realize the intended purpose. This is how we use personal data:

      • When we have received permission;
      • In the context of the preparation or performance of our contract;
      • To comply with legal or regulatory provisions to which we are subject;


      • when INKA has a legitimate interest in doing so, such as, for example, as the case may be, conducting direct marketing, preventing fraud or managing internal administration.

      Subject to permission, insofar as required, INKA collects personal data for the following concrete purposes: To process the application for our products and services. If you visit our website/shop to collect and/or request information about our products and services or when you sign up for INKA's newsletter, INKA will in any case need your address details. All information that INKA receives about you in this pre-contractual phase will only be used by INKA to provide you with the requested information, in the way you want it. Even when you ultimately decide to become a customer of INKA, INKA will ask you for a number of personal data such as name, address, telephone number, e-mail address, customer number, and INKA will also assign certain data to you, such as login details. To offer the best service and to inform about usage possibilities. INKA uses personal data to set up, maintain and support products and services and for administrative purposes. To inform about (new) products and services of INKA. INKA may use personal data to offer (in writing, by telephone or electronically) new products, services or special promotions that INKA believes may be of interest to you. You can unsubscribe from these kinds of messages, see below. To track performance. INKA may use personal data and consumer profiles to evaluate its products and services. This includes, among other things: soliciting feedback on services (for example through market research), data we obtain when responding to customer questions, detecting fraud and quality assurance. To comply with legal obligations. In many cases, INKA is legally obliged to keep certain personal data and/or to communicate it to government authorities, for example in the light of general tax and accounting obligations. In the context of a police or judicial investigation, INKA may be obliged to disclose certain data to the necessary authorities in a confidential manner.

    5. Security

      INKA strives at all times to protect personal data and privacy, both in the physical offices and on the network of INKA. INKA ensures appropriate organizational and technical measures to protect personal data. INKA's employees are trained to handle confidential data correctly. INKA also employs specialists who are responsible for the security of the network, infrastructure and information systems. In addition, INKA uses all kinds of technical measures to protect personal data, such as: password protection, firewalls, antivirus and access controls for employees. If a data breach should occur with adverse consequences for personal data, the customer will be notified personally in the circumstances provided for by law.

    6. Disclosure of data to third parties

      INKA does not sell personal data to third parties nor is it passed on to third parties unless: To our legal successors and other companies within the INKA group. INKA passes on personal data to any legal successors and associated companies (such as subsidiaries) for the same purposes as those stated in this Privacy Policy. This is necessary for our services.

    7. Rights of the data subject

      You can exercise a number of rights regarding the processing of your personal data with regard to INKA, insofar as you have those rights under the applicable law. You can exercise these rights by using the contact details stated under point 10 of this Privacy Policy. INKA will respond to such requests and may or may not comply with such requests in accordance with applicable law and in principle within a period of one (1) month, also in accordance with applicable law. To exercise your rights, and to prevent any unauthorized disclosure of your personal data, you must provide us with proof of your identity. We therefore ask you to preferably enclose a copy of the front of your identity card with your application. The request can be sent to the data mentioned under point 10 of this Privacy Policy. If you deem it necessary, you can also address or submit a complaint to the Data Protection Authority (Belgian Privacy Commission) (

      Right to object

      You have the right at any time, for reasons related to your specific situation, to object to the processing of your personal data that is based on INKA's legitimate interest. If you object, INKA will stop processing those personal data unless INKA demonstrates compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or that are related to the establishment, exercise or defense of legal claims.

      Right of access and transparency

      You have the right to (free) access to the data concerning yourself and to obtain a copy of this personal data. You can also ask us:

      • Whether we process your personal data;
      • For what purposes we process it;
      • Which categories of personal data we process;
      • With which categories of third parties we share your personal data;
      • What is the origin of the processed data;
      • What rights you have.
      Right to rectification and erasure

      As a data subject, you have the right to have incomplete, incorrect, inappropriate or outdated personal data corrected or supplemented. For this you can contact us from a registered address or your details can be adjusted. In order to keep your data up-to-date, we kindly ask you to notify us of any changes, such as in the event of a move. You also have the right, without undue delay, to obtain erasure of your personal data if and to the extent that:

      • The personal data is no longer necessary for the purposes;
      • There is no longer a legal basis;
      • You object to the processing, and there are no overriding compelling legitimate grounds for the processing by INKA;
      • The personal data has been unlawfully processed; or
      • The personal data must be deleted in order to comply with a legal obligation that rests on INKA.

      INKA will send you a confirmation message after execution of a request for deletion. In the event of partial removal, INKA will also explain why the request could not be fully complied with. It is possible that, depending on the nature of the request, some services can no longer be offered by INKA. INKA cannot always delete all requested data, for example to comply with legal obligations (for example, to meet accounting and tax obligations, INKA is obliged to keep invoicing data for a maximum of 7 years).

      Right to restriction of processing

      As a data subject, you also have the right to obtain from INKA the restriction of the processing of your personal data, if and insofar as one of the following elements applies:

      • You contest the accuracy of the personal data, in which case the processing will be restricted for a period that allows INKA to verify its accuracy;
      • The processing is unlawful and you oppose the erasure of the personal data and request that its use be restricted instead;
      • INKA no longer needs the personal data for the processing purposes, but you need it for the establishment, exercise or defense of legal claims;
      • You have objected to the processing, pending the answer to the question whether INKA's legitimate grounds override those of the data subject.

      In case of limitation of the processing, the data may still be stored by INKA.

      Right to data portability

      For personal data that are processed in the context of the execution of the agreement, which were provided by you and which are processed via automated processes, you as the data subject have the right to obtain this data from INKA in a structured, common and machine-readable form, as well as to request INKA to transfer that data directly to another party, if this is technically possible, if you wish to switch to another provider.

    8. Retention periods

      INKA stores and processes your personal data for as long as is necessary to achieve the purposes described in point 4.

    9. Amendments

      INKA reserves the right to amend this Privacy Policy. Changes will always be published on this website prior to their coming into effect. It is recommended that you regularly review this Policy so that you are aware of these changes.

    10. Contact details

      A question or request in connection with personal data or this Privacy Policy can be addressed at any time to:

      INKA bv

      Joseph Van Instraat 28
      2500 Lier
      Tel +32 3 488 24 08